Terms of Service and Conditions

By accessing the Ringeen website and/or purchasing any product on this website, you, as a user of the website accept and agree to be bound by all these Terms and Conditions. Please read this entire Agreement carefully before continuing use of this website or before purchasing and/or using products and services on this website.


Ringeen reserves the right, at our discretion, to update or revise the website Terms and Conditions. Please check the Terms and Conditions periodically for changes. Unless otherwise provided in this Agreement, all such revisions or amendments shall be effective immediately upon posting on the website. YOUR CONTINUED USE OF YOUR ACCOUNT AND/OR THE SERVICES AFTER THE POSTING ON THE WEBSITE WILL BE CONCLUSIVELY DEEMED TO BE ACCEPTANCE BY YOU OF ANY SUCH REVISIONS OR AMENDMENTS.


Terms of Use



This Agreement is entered into between any visitor to this website and any party purchasing products listed on this website ("User"), and this website ringgen.com, owned and operated by Ringgen Telecommunication, LLC. All references to "company",“services”, "website" or "site" shall be construed to mean Ringgen Services.


Third Party Sites:

The Ringgen website may produce automated search results or otherwise link you to other sites on the Internet. These other sites are not under the control of Ringgen, and you acknowledge that Ringgen is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by Ringgen or any association with its operators.


Sign up Information:

In respect of use of the Ringgen website, you agree to provide true, accurate, current and complete information about yourself when registering for the Ringgen services, as well as any additional information provided or any amendments made by you. If any information provided by you is untrue, inaccurate, not current or incomplete, Ringgen retains the right to terminate your account and refuse any and all current or future use of the services.


Unlawful or Prohibited Use:

It is a federal and state offense to purchase any product or service by fraudulent means. You expressly acknowledge and agree to use any Ringgen service solely for lawful purposes. In this respect you may not, without limitation (a) intercept or monitor, damage or modify any communication, which is not intended for you, (b) send any unsolicited commercial communication, (c) use any Ringgen service in any fraudulent way. Furthermore, you may not submit or publish any material that solicit funds or services, contain advertising or include programs that contain viruses or any other programs designed to impair the functionality of any computer and you may not use any Ringgen service in any manner that could damage, disable, overburden, or impair any Ringgen server, or the network(s) connected to any Ringgen server, or interfere with any other party's use and enjoyment of the Ringgen services. If you become aware of unauthorized use of the Ringgen services you must notify us immediately to suspend the Ringgen service. You are responsible for all charges to your account with Ringgen (“Account”) until the Ringgen services are suspended.


Disclaimer of Warranties:

All materials, information, software, products, and services included in or available through the Ringgen website are provided "as is" and "as available" for your use. The content is provided without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Ringgen and its licensors do not warrant that the content is accurate, reliable or correct; that the Ringgen website will be available at any particular time or location; that any defects or errors will be corrected; or that the content is free of viruses or other harmful components. Your use of the Ringgen website is solely at your risk. Because some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you.


Limitation of Liability:

Under no circumstances shall Ringgen or its licensors be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, the Ringgen website. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Ringgen has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, Ringgen liability in such jurisdictions shall be limited to the extent permitted by law.



You agree to indemnify and hold Ringgen and its subsidiaries, affiliates, officers, agents or other partners, and employees, harmless from any claim or demand, including without limitation attorneys' fees, made by any third party due to or arising out of your (a) use of the Site or the Ringgen services including without limitation posting and submitting of any material, (b) connection to the Site or the Ringgen services, (c) violation of the Terms of Service, or (d) violation of any rights of another person or entity.

We grant you a non-exclusive, non-transferable right to view and use the Ringgen services and the Content (as defined below) for and subject to your compliance with these Terms of Service and Conditions.



Ringgen reserves the right, in its sole discretion, to terminate your access to all or part of the Ringgen website, with or without notice.



Use of Service


Billing and Rates:


The rates for the Ringgen services are published on the Site. We reserve the right to change the rates and charges for the Services and can offer special promotional schemes from time to time. We may decrease/increase rates or charges at any time without providing advance notice and all such decrease/increase in the rates or charges shall be binding on you from the effective date.  Such rate changes will be updated on the relevant website (Call Rates) from time to time. You agree that by continuing to use the Ringgen services, following the adjustments of the rates, you accept such adjustments. All calls are billed and rounded up for one (1) minute, unless otherwise stated in the rate plan. Calling rates, billing increments, fees, and other charges are subject to change any time, without notice. Ringgen will not be responsible or liable for any change in billing increments, fees, and other charges. Calling our access numbers from a mobile, landline, or public payphones may incur additional charges by your telephone service provider. Please check with your telephone service provider to verify additional charges. Calling our Toll-Free access number may incur a fee and will be applied to calls even without a valid destination number.

Billing errors may occur. If a customer has been undercharged, Ringgen, at its sole discretion, may deduct charges from your account to correct any billing errors. A $35.00 fee applies to invalid credit card chargeback and returned checks.

You are responsible for reviewing your monthly statements or billing information, as the case may be. You must notify us by e-mail (wecare@ringgen.com ) or telephone (1888 xxx xxxx) of any disputed charges within thirty (30) days of the charge being posted to your Account. To the extent we determine that a billing adjustment is warranted, we will credit your Account. If you fail to notify us of a billing dispute as noted above, you will waive all rights to bring any claim regarding the particular charge.


Taxes and Surcharges:

Taxes and government mandated surcharges might apply to your Ringgen service. By agreeing to purchase Ringgen services, you agree to pay all taxes and government mandated surcharges in effect at the time of purchase. You must pay all taxes, fees, surcharges and other charges that we bill you for the Services, unless you can show documentation satisfactory to us that you are exempt.


Payment for Services:

You are responsible for paying your bills on time. You will receive a separate bill from Ringgen at the beginning of each month for your calls made the previous month. The payment must be received by the due date listed on your bill. There will be 3% late payment charge to each customer’s service bills not paid by the due date.

You may pay your account by sending your personal check, money order payment, or credit card, payable in U.S. dollars to the name and address shown on your bill. You must include your payment stub and write your account number on the check. Do not send cash.


Refund and Credit:

You may request a credit for calls that were billed but not connected. Ringgen will not credit account if call was connected but destination party did not speak or the destination phone provider network was bad. You will not be entitled to a refund of unused credits on a Ringgen product or service.


Cancellation of Service:

Customers of Ringgen can terminate service at anytime by sending an email to wecare@ringgen.com or by calling us at (346) 201-6600.